We came in with a very specific problem, a strange problem nobody has ever seen, it required many hours of diagnosis and communication with Fuso head office. This shop is completely thorough, patient and accommodating. They did not bill us for the total hours that they worked on it and cited this unique situation was also a learning curve for them. I think that’s about as honest as you can get. Bob, at the front counter is extremely knowledgeable, an industry veteran, and a huge asset through the process. Communication is excellent here, their administrative and parts staff are equally commendable for their effort.